STELLAR

Revolutionizing Core Banking: Building Stellar’s Next-Gen Cloud-Based CBS

SERVICES

  • Design Research
  • Design Systems
  • UI/UX
  • Prototyping
  • Visual Design
  • Interaction and Experience Design
  • Information Architecture
  • Web Development
  • Cloud Services
  • Quality Assurance
  • System Integration
  • Founded in 1996, Stellar Informatics (P) Ltd is a leading Pan-India provider of Core Banking Software (CBS) and a key player in the IT arm of the Stellar Group. With interests spanning Information Technology, Hospitality, Real Estate, and Construction, Stellar Informatics has consistently focused on developing specialized products for the banking and financial sectors. Over the years, the company has established a robust presence in areas such as commercial, rural, cooperative, and agricultural banking.

    With a client base that handles over 50% of the financial transactions in North India, Stellar’s CBS has become one of the most recognized solutions in the region. Their expertise is driven by a team of domain professionals with extensive knowledge of banking operations, ensuring their solutions meet the diverse needs of financial institutions.

    Stellar Informatics embarked on a transformative journey to modernize its 15-year-old Core Banking Software (CBS), taking it to the cloud. The goal was to enhance banking service speed, improve employee productivity, and elevate customer satisfaction across their client base. The legacy system required modernization to align with the evolving demands of the banking sector, including seamless digital integration, faster transaction processing, and global market readiness.

    500x partnered with Stellar Informatics to design and implement a next-gen CBS platform that would provide:

    • A modernized, cloud-based infrastructure for scalability and flexibility.
    • Enhanced user experience for both employees and customers.
    • Advanced modules to cater to the growing demands of digital banking.
    • Robust systems for compliance, risk management, and business intelligence.

    Approach

    The transformation involved a holistic approach, combining modern technology, customer-centric design, and streamlined operations. Here’s how we approached the project:

    1 . Comprehensive Analysis and Strategy Development

    • Legacy System Audit
    • We conducted an in-depth audit of the existing CBS to identify pain points, performance bottlenecks, and areas for improvement.

    • Stakeholder Collaboration
    • Extensive sessions with Stellar’s leadership, banking professionals, and IT teams helped us understand their vision and expectations for the new platform.

    • Future-Proof Strategy
    • We designed a strategy focused on scalability, compliance, and user-centricity to ensure the system could adapt to future banking trends.

    2 . Cloud-Based Architecture and System Modernization

    • Cloud Infrastructure Design
    • Migrating Stellar’s CBS to a cloud-based system improved scalability and operational flexibility while reducing infrastructure costs.

    • DevOps and Continuous Delivery
    • Implementing a DevOps framework ensured faster deployment cycles and seamless updates for the CBS platform.

    • Disaster Recovery and Backup
    • Built-in redundancy and disaster recovery protocols ensured 99.99% uptime and data security.

    3 . Advanced Design and User Experience

    • UI/UX Modernization
    • The user interface was completely overhauled to improve navigation, reduce learning curves for employees, and simplify customer interactions.

    • Prototyping and Testing
    • Rapid prototyping and iterative feedback loops ensured that the design aligned with Stellar’s brand and user expectations.

    • Custom Dashboards and Insights
    • Tailored dashboards provided real-time visibility into transactions, compliance reports, and risk management metrics.

    4 . Enhanced Functional Modules

    The CBS modules were reimagined to cater to modern banking demands:

    • Customer Management
    • Enhanced KYC processes, faster account onboarding, and personalized customer profiles.

    • Transactions and Accounting
    • Real-time transaction tracking and automated reconciliation.

    • Digital Transactions
    • Integration with third-party APIs for UPI, IMPS, and card transactions.

    • Risk Management (SGR)
    • Advanced analytics for fraud detection and risk mitigation.

    • Business Intelligence (SIG)
    • Interactive dashboards providing actionable insights for better decision-making.

    5 . System Integration and Quality Assurance

    • Seamless Integration
    • The CBS was integrated with third-party payment systems, regulatory portals, and CRM tools for a unified banking ecosystem.

    • Rigorous Testing
    • A comprehensive testing strategy ensured system reliability, compliance with regulatory standards, and a flawless user experience.

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    Outcomes and Impact

    The transformation of Stellar Informatics’ CBS has set a new benchmark for core banking solutions, delivering measurable benefits across operations, customer service, and scalability.

    • Dramatically Improved Service Speed
    • Transactions that once took minutes were reduced to seconds, significantly improving customer satisfaction. Faster processing times also enabled Stellar’s client banks to handle higher transaction volumes seamlessly.

    • Enhanced Employee Productivity
    • The intuitive UI and simplified workflows reduced the learning curve for banking staff from several weeks to just a few hours. Automated processes minimized manual intervention, allowing employees to focus on value-added tasks.

    • Increased Customer Satisfaction
    • The cloud-based system enabled 24/7 banking services, personalized offerings, and real-time support, elevating the overall customer experience.

    • Reduced Human Errors
    • Automation and data validation protocols dramatically reduced the potential for costly human errors, ensuring operational accuracy and reliability.

    • Global Expansion Readiness
    • The scalable cloud infrastructure and enhanced compliance capabilities positioned Stellar Informatics to expand its CBS offerings to international markets, opening new revenue streams and opportunities.

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    Client Feedback

    "The new CBS platform designed by 500x has redefined how we deliver core banking services. From speed to scalability, it’s everything we envisioned and more. This transformation positions us to meet the demands of modern banking while opening doors to global opportunities."

    — Sonia Verma, CEO, Stellar Informatics

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